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200 error_code: 2 Platform

something went wrong

Platform S2S Postback processing / insert failure (`error_code` 2).

Cause

The postback was accepted at the HTTP layer but failed during processing. HTTP status is still 200.

Solution

Retry with backoff after confirming parameters and access_key. Set appropriate timeout values and implement proper error and timeout handling. Contact your Account Manager if the failure persists.

Example

JSON
{
    "message": "something went wrong",
    "error_code": 2
}

Related documentation